The Public Utilities Regulatory Commission (PURC) wishes to announce to the general public that the electricity tariff reduction has largely been implemented by the Utilities as per its monitoring feedback. However, the Commission has noted some anomalies whereby some customers (mainly on the prepaid metering system) are complaining of not experiencing the impact of the reduction.
As indicated in the PURC’s approved Gazette tariff, the reduction ranges from 10% to 30% depending on the customer type and was to take effect from March 15, 2018.
The Commission is therefore investigating the said anomalies to ensure that rates charged by Electricity Company of Ghana (ECG) from the effective date are the PURC’s approved Gazette tariffs.
Any consumer who has not noticed a reflection of the tariff reduction on his or her account should contact ECG for clarification and if not satisfied, should forward to PURC for redress.
(Greater Accra Regional Office)
1st Floor Ofosuaa House
P. O. Box KF 2781
Koforidua , Eastern Region
Tel: (233-3420) 20770
Fax: (233-3420) 20771
1st Floor God is Great Building
P. O. Box HP 1373 Ho
Tel: (233-3620) 28607
Fax: (233-3620) 28608
PURC: Protecting the Interest of Consumers and Utility Providers!!!