The Public Utilities Regulatory Commission (PURC) is pleased to inform consumers that the Electricity Company of Ghana (ECG) has started compensating affected BOT prepayment customers in Achimota, Korle-Bu, Dansoman and Kaneshie who were unable to purchase electricity units from December 3-12, 2017 as directed by PURC.
The Commission is rigorously monitoring the process to ensure that all customers affected during the period are compensated appropriately.
The Commission is therefore encouraging consumers who were affected and have not been duly compensated to contact the ECG for their Compensation.
Any affected customer who is dissatisfied with the ECG's response should contact PURC for redress.
(Greater Accra Regional Office)
1st Floor Ofosuaa House
P. O. Box KF 2781
Koforidua , Eastern Region
Tel: (233-3420) 20770
Fax: (233-3420) 20771
1st Floor God is Great Building
P. O. Box HP 1373 Ho
Tel: (233-3620) 28607
Fax: (233-3620) 28608
PURC: Protecting the Interest of Consumers and Utility Providers!!!