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ECG COMPENSATES AFFECTED BOT PREPAYMENT CUSTOMERS

The Public Utilities Regulatory Commission (PURC) is pleased to inform consumers that the Electricity Company of Ghana (ECG) has started compensating affected BOT prepayment customers in Achimota, Korle-Bu, Dansoman and Kaneshie who were unable to purchase electricity units from December 3-12, 2017 as directed by PURC.
 

The Commission is rigorously monitoring the process to ensure that all customers affected during the period are compensated appropriately.
 

The Commission is therefore encouraging consumers who were affected and have not been duly compensated to contact the ECG for their Compensation.
 

Any affected customer who is dissatisfied with the ECG's response should contact PURC for redress.

 

 

ACCRA
(Head Office)
2nd Floor Olympic Committee Building
No. 53, Liberation Road, Ridge
P.O Box CT 3095Cantonments, Accra
Tel: (233-302) 244181-4
Fax: (233-302) 244188
Email: info@purc.com.gh
Website: www.purc.com.gh

(Greater Accra Regional Office)
No. 28 Examination Loop, Ridge
Tel: (233-302) 240046

 

KUMASI
1st Floor Cocobod Jubilee House
P.O. Box 1001, U.S.T Kumasi
(Ashanti Region / Brong Ahafo Region)
Tel: (233-3220) 37510
Fax: (233-3220) 80937

 

TAKORADI
1st Floor Ajumakoman Press
Sekondi RoadNew Site
P.O. Box AX 1985 Takoradi
(Western Region / Central Region)
Tel: (233-3120) 24010
Fax: (233-3120) 25261

TAMALE 
2nd Floor, Ernest Chemist Building
Opposite New Goil Station,

Tamale-Kumasi Road
P.O. Box TL 1870 Tamale
(Northern Region / Upper East Region / Upper West Region)
Tel: (233-3720) 26380
Fax: (233-3720) 27918

 

KOFORIDUA

1st Floor Ofosuaa House

P. O. Box KF 2781

Koforidua , Eastern Region

Tel: (233-3420) 20770

Fax: (233-3420) 20771

 

HO

1st Floor God is Great Building

P. O. Box HP 1373 Ho 

Volta Region

Tel: (233-3620) 28607

Fax: (233-3620) 28608

PURC: Protecting the Interest of Consumers and Utility Providers!!!

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