A delegation from the High Commission of Canada, led by the Counsellor (Commercial) and Regional Senior Trade Commissioner, Andrew Maharaj, paid a courtesy call on the Management of the Commission on Wednesday, October 12, 2022.

The purpose of the visit was to explore areas for collaboration and determine the Commission’s direction in the areas of demand-side energy efficiency, renewable energy, feed-in-tariffs and the state of net metering.
The Executive Secretary of PURC, Dr. Ishmael Ackah, expressed his gratitude for the gesture and indicated the Commission’s readiness to collaborate with the High Commission. He also stated that as an emerging institution, the Commission is open to collaboration with development partners to assist in the areas of research and capacity development on emerging technologies within the renewable energy sector.

The Executive Secretary further informed the delegation of some developments the Commission is spearheading such as Net Metering Guidelines, which will encourage private sector participation and investment in the energy sector. Dr. Ackah took the opportunity to introduce the Commission’s Public Utilities Regulatory Information System (PURIS) to the delegation and explained its purpose of tracking key quality of service indicators of the regulated utilities.

During the visit, both institutions discussed areas of mutual interest such as developing a multi-lingual customer complaints management system or software to enhance the Commission’s complaints management processes and capacity development programs in the energy sector.