Announcement

ECG COMPENSATES AFFECTED BOT PREPAYMENT CUSTOMERS
 

The Public Utilities Regulatory Commission (PURC) is pleased to inform consumers that the Electricity Company of Ghana (ECG) has started compensating affected BOT prepayment customers in Achimota, Korle-Bu, Dansoman and Kaneshie who were unable to purchase electricity units from December 3-12, 2017 as directed by PURC.
 

The Commission is rigorously monitoring the process to ensure that all customers affected during the period are compensated appropriately.
 

The Commission is therefore encouraging consumers who were affected and have not been duly compensated to contact the ECG for their Compensation.
 

Any affected customer who is dissatisfied with the ECG's response should contact PURC for redress.

 

 

ACCRA
(Head Office)
2nd Floor Olympic Committee Building
No. 53, Liberation Road, Ridge
P.O Box CT 3095Cantonments, Accra
Tel: (233-302) 244181-4
Fax: (233-302) 244188
Email: info@purc.com.gh
Website: www.purc.com.gh

(Greater Accra Regional Office)
No. 28 Examination Loop, Ridge
Tel: (233-302) 240046

 
KUMASI
1st Floor Cocobod Jubilee House
P.O. Box 1001, U.S.T Kumasi
(Ashanti Region / Brong Ahafo Region)
Tel: (233-3220) 37510
Fax: (233-3220) 80937
 
TAKORADI
1st Floor Ajumakoman Press
Sekondi RoadNew Site
P.O. Box AX 1985 Takoradi
(Western Region / Central Region)
Tel: (233-3120) 24010
Fax: (233-3120) 25261
TAMALE 
2nd Floor, Ernest Chemist Building
Opposite New Goil Station,
Tamale-Kumasi Road
P.O. Box TL 1870 Tamale
(Northern Region / Upper East Region / Upper West Region)
Tel: (233-3720) 26380
Fax: (233-3720) 27918
 
KOFORIDUA
1st Floor Ofosuaa House
P. O. Box KF 2781
Koforidua , Eastern Region
Tel: (233-3420) 20770
Fax: (233-3420) 20771
 
HO
1st Floor God is Great Building
P. O. Box HP 1373 Ho 
Volta Region
Tel: (233-3620) 28607
Fax: (233-3620) 28608

PURC: Protecting the Interest of Consumers and Utility Providers!!!